Mclub77 Terms and Conditions — Platform Usage Guide

These Terms and Conditions ("Terms") govern the relationship between you ("User" or "Member") and mclub77 ("Platform", "we", "mclub77") in connection with your use of all services, games, and content provided through the mclub77 website and mobile application.

By accessing the mclub77 website, registering an account, making a deposit, or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these Terms in full and without condition. If you do not agree with any part of these Terms, please cease using our platform immediately.

These Terms should be read together with our Privacy Policy and our Responsible Gaming Policy, each of which forms part of the overall agreement between you and mclub77.

To register and use mclub77 services, you must meet all of the following eligibility requirements at all times:

• At least 18 years of age at the time of registration.
• Not subject to any legal restrictions that prohibit the use of online gaming services.
• Registering under your own name and not on behalf of another person or business entity.
• Has never been banned or suspended from using the mclub77 platform previously.
• Acting as an individual for personal entertainment purposes, not as an agent or representative of any third party.
• Possessing full legal capacity to enter into a binding agreement under the laws of your country of residence.

Mclub77 reserves the right to request proof of identity and age at any time. Should you fail to provide the required documentation within the specified timeframe, your account may be suspended until verification is complete.

Each individual is only permitted to hold one active account at mclub77 at any time. Registering multiple accounts, whether using the same or different details, is strictly prohibited and may result in the closure of all related accounts and the freezing of their balances.

During registration, you are required to provide truthful, accurate, and complete information, including your full name, date of birth, active email address, and phone number. False or inaccurate information provided at registration may result in your account being terminated without prior notice.

• Use a strong and unique password for your mclub77 account.
• Do not share your login details with anyone, including family members.
• All activity that occurs within your account is entirely your own responsibility.
• Contact customer support immediately if you suspect unauthorised access to your account.
• The KYC (Know Your Customer) process must be completed before your first withdrawal and may be required again once certain thresholds are reached.

The KYC process requires you to submit a valid copy of your national ID or passport, proof of address dated within the last three months, and proof of ownership of the payment method used. These documents are processed within one to two business days and only need to be submitted once unless your details change.

Mclub77 accepts deposits in Malaysian Ringgit (MYR) via a range of secure and verified local payment methods. The minimum deposit is RM 10 only, and all transactions are processed automatically with no hidden fees from mclub77.

Supported deposit methods include:

• FPX online banking — supports all major Malaysian banks including Maybank, CIMB, Public Bank, RHB, Hong Leong Bank, and more.
• Touch 'n Go eWallet — deposit directly from your TNG app.
• Boost eWallet — instant transactions with no additional fees.
• GrabPay — use your existing GrabPay credits.
• ShopeePay — fully supported for both deposits and withdrawals.

You may only deposit funds using a payment method registered in your own name. Using another person's bank account or e-wallet to deposit into your mclub77 account is strictly prohibited and may result in your account being suspended pending further investigation.

Mclub77 is committed to processing all valid withdrawal requests within one to three hours. Withdrawals are processed directly to your bank account or e-wallet based on the payment method used for your last deposit.

Withdrawal conditions that must be observed:

• KYC verification must be fully completed before your first withdrawal is approved.
• The minimum withdrawal amount is RM 30 per transaction.
• All active bonus wagering requirements must be completed before a withdrawal can be processed.
• Withdrawals may only be made to a payment method whose account name matches the registered name on your mclub77 account.
• Mclub77 reserves the right to request additional verification for withdrawals exceeding a certain amount as a security measure.
• Withdrawals to overseas accounts or in foreign currencies are not supported — all transactions are processed in MYR.

Mclub77 offers a variety of bonuses and promotions to its members from time to time, including a welcome bonus for new members, daily deposit bonuses, weekly cashback, and a loyalty programme for active members. All offers are subject to the specific terms and conditions stated in each respective promotion.

General terms for all mclub77 bonuses:

• Each bonus carries its own wagering requirements that must be met before a withdrawal is permitted.
• The welcome bonus may only be claimed once per new member.
• Mclub77 reserves the right to forfeit bonuses where there is evidence of fraud or promotional abuse.
• Bonuses may not be transferred or shared between accounts.
• The expiry date applicable to each bonus — unused bonuses will expire automatically once the specified period has elapsed.
• Some bonuses are only valid for specific game categories.

Mclub77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Such changes will not affect bonuses that are actively in the wagering process at the time the change is made.

All games available on the mclub77 platform — including Live Casino, video slots, bingo, Fish Shooting Games, and Sports Betting — are operated according to their respective specific rules, which can be found in the help section of each game.

Important points regarding game rules:

• All slot and table games use independently certified random number generators (RNG) to ensure fairness on every round.
• Live Casino features real dealers operating in a strictly controlled environment with real-time video streaming.
• The final result recorded by the mclub77 server is conclusive and binding.
• Any game interrupted due to a player-side internet connection issue will not result in an automatic refund.
• Mclub77 reserves the right to void or suspend any game where there is evidence of technical malfunction or manipulation.
• Bets placed on sporting events that have already concluded before the betting request is received by the system will be automatically voided.

In Live Casino, mclub77 dealers have the authority to manage the table in accordance with standard operating procedures, and their decisions on table management are final during an active game session.

To ensure a safe and enjoyable experience for all members, mclub77 enforces prohibitions on the following conduct. Violation of any of these prohibitions may result in disciplinary action, including warnings, temporary suspension, or permanent account closure.

• Using bots, automated tools, or any technology designed to exploit vulnerabilities in the gaming system.
• Collusion between players to manipulate game outcomes at Live Casino tables or in poker games.
• Registering multiple accounts for any purpose, including claiming bonuses more than once.
• Using a VPN or location-masking software to conceal your actual location for fraudulent purposes.
• Any attempt to hack, breach, or interfere with mclub77's technical infrastructure in any way.
• Spreading false or misleading information about mclub77 to other users or the general public.
• Depositing funds at mclub77 that originate from illegal activities.

You may close your mclub77 account at any time by contacting our support team via live chat. Prior to closure, any eligible cash balance will be processed for withdrawal following standard procedures, subject to all applicable conditions being met.

Mclub77 reserves the right to suspend or close your account under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Failure to complete the KYC process within the designated timeframe.
• Notification by a bank or e-wallet provider regarding suspicious transaction activity.
• Request from a competent law enforcement agency.
• Account inactive for more than 12 consecutive months.

In the event of account closure due to a Terms violation, mclub77 reserves the right to hold balances associated with suspicious activity until the investigation is concluded. Balances unrelated to the violation will be returned to the original payment method within 14 business days.

If your account is closed at your own request as part of a responsible gaming program, the self-exclusion period will be strictly enforced and you will not be able to register a new account during that period.

Mclub77 provides its gaming platform on an "as-is" basis and makes every effort to ensure the service remains available at all times. However, there are limitations on our liability in certain situations.

• Mclub77 is not liable for any losses arising from service disruptions beyond our control, including internet infrastructure failures, natural disasters, or actions by authorities.
• Any financial decisions made based on information displayed on the mclub77 platform are solely the user's responsibility.
• Mclub77 shall not be liable for any indirect, consequential, or punitive losses arising from the use of our platform.
• The maximum total liability of mclub77 to any member within a 12-month period shall not exceed the net deposits made by that member during the same period.

All content on the mclub77 platform — including logos, brand names, website design, graphics, text, software, source code, games, and audio-visual content — is the exclusive property of mclub77 or our licensors and is protected by applicable intellectual property laws.

• You are not permitted to copy, distribute, republish, or modify any mclub77 content without prior written consent.
• Using the name "mclub77" or any of our trademarks in any form of personal marketing or promotion is strictly prohibited.
• Taking screenshots of platform content for personal use is permitted, but sharing them publicly without authorisation is not allowed.

Infringement of mclub77's intellectual property rights may result in civil and criminal legal action under applicable law, in addition to the closure of your account.

Mclub77 reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on this page, unless a different effective date is stated.

We will endeavour to notify members of material amendments via registered email or in-app notification within a reasonable period before the changes take effect. However, it remains your responsibility to review this page periodically to stay informed of the latest version of the Terms.

Continued use of the mclub77 platform after any amendments are published constitutes your acceptance of the revised Terms. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made.

If you have any questions, concerns, or feedback regarding these Terms and Conditions or any aspect of mclub77's services, our support team is ready to assist you through the following channels:

• Live Chat: Available 24/7 directly within the mclub77 app or website — typical response time under two minutes.
• Support Email: [email protected] — response within one to two hours during normal business hours.
• Language: All our support channels operate fully in Bahasa Malaysia.